Tucson Water Company

I am going to rant in this post because right now I am so angry and I don’t know what to do. Yesterday, Tucson Water came and put a lock on our water line so we have no water.  This is now the second day with no water. At the meter (not my house, but at the meter) they left a notice to call the tampering line and schedule someone to come out. So I call this number and it a voicemail box, no human at all. They say they will call back within 24 hours. It is now 27 hours since my call yesterday and I haven’t heard a thing! So now for the back story.

Water bill
This is October’s water bill due 10/10

 

Water bill
Break down of charges on Water bill due 10/10

We had an overdue balance of 202.29 and a balance of 79.54 bringing the entire balance to 281.83. (This is from my Oct. bill that is due 10/10, today mind you in 10/7). They shut the water off last week just before we were able to pay the bill. We paid the bill in full all 281.83. Aarron turned the water back on because we have a 3 yr old and animals here. We didn’t think anything else about it because they got their money. My account had a $0 balance. Yesterday, they put a pad lock on the water meter and left a notice in the water meter to call the tampering line. And that brings us back to today where I still have not heard anything from anyone. So I go to check my account again and it’s showing $100.48 due. They have charged me for a full month of service and a $55.52 lock service charge! This is the first time we have EVER had an issue with the Tucson Water, but oh what an issue it is!

New bill
Break down of what I now owe.

So here we are 2 days without water and I have no idea what to do about it because I can’t get anyone to even talk to me or call me back or anything. Any ideas at this point would be greatly appreciated because this girl is at her wits end. Things have been so hard since Covid hit and it just keeps getting better and better. I have tried to keep off the blog because well privacy and all, but I just don’t know what to do anymore. I am ready to just walk away, but this property is the only thing I have of my Dad other than memories and I really don’t want to lose but I think that is what is going to happen.

I have to put my animals up for sale because I have no water for them and I don’t know how to fix it. I have a small herd of 2 papered bucks and 3 does and 2 female kids that I want to get $1500 for but I’m not even sure that will happen. I feel like I am going to have to give them away because I can’t properly care for them right now until I can get the water settled. I feel so defeated right now.

Renee

8 thoughts on “Tucson Water Company

  1. I’m so sorry you have gone through this hard time. Prayers your way! I hope you have received help now!

  2. I am so sorry to hear this. Making a post about this and sharing it is genius. Go to your local Department of social services or any local catholic charities or churches and tell them that they have funding pots to help the community in these situations.

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